Customer Experience


Delivering customer experience by Crysal D'Cunha
Delivering a Customer Experience Did you know there is a difference between customer service and customer experience (CX)?    Our podcast guest, Crystal D’Cunha, CLC, CPS, Chief Experience Officer, The Inside View Inc. shares the difference with our listeners. “80% of CEO’s believe they deliver an outstanding Customer Experience, yet only 8% of their customers […]

How To Get And Keep Your Customers Loyal For Life